Question 1

What does QuantGrid do?

Accepted Answer

QuantGrid mirrors orders between trading accounts. You nominate one account as the master, and when an order is placed there, QuantGrid places the matching order in every child account you have linked, each sized by the multiplier you set for it. Median time from the master order reaching the engine to the child order reaching the broker is under 50 milliseconds. It is execution software: it carries out the replication rules you configure and does nothing you have not configured.

Question 2

What is a master account and what is a child account?

Accepted Answer

The master is the account QuantGrid watches. It listens to that account's order stream at the broker and treats every order there as the instruction to replicate. A child account is any linked account that receives a copy of that order, resized by the copy factor you set for it. Both are ordinary broker accounts connected through the broker's official API, and QuantGrid never places an order in the master account itself: it only reads from it.

Question 3

What do I need before I can start?

Accepted Answer

You need at least two trading accounts with a supported broker (Zerodha, Angel One and FYERS today), API access enabled on each one, and the authority to operate every account you link. Some brokers charge a monthly fee for API access and some do not: where a fee applies it is billed by the broker, not by QuantGrid. You do not need to write code, install anything, or run a server. Setup is a broker authorisation per account, then a copy factor, lot size and quantity cap per child. Do the authorisation inside the hours the platform runs, 8:00 AM to 5:00 PM IST on NSE and BSE trading days, because that is when there is an engine to authorise against.

Question 4

How long does setup take?

Accepted Answer

Most users are replicating on the day they sign up. Authorising an account is a broker login that takes a couple of minutes, and configuring a copy relationship (copy factor, lot size, maximum quantity) takes about as long again. The slow step, when there is one, is getting API access approved at the broker end, which is outside our control. Sensible practice is to link the accounts, watch a single live order replicate end to end, and only then scale the copy factors up.

Question 5

Is there a free trial?

Accepted Answer

No. QuantGrid is prepaid: you top up a wallet balance (your wallet balance is money, in rupees, minimum top-up one 30-day IPv6 period, ₹588.82 including GST) and each broker account you connect deducts its dedicated static IP fee from that balance, ₹499 plus 18% GST per 30 days for IPv6 or ₹799 plus GST for IPv4, from the day the address is issued. Every platform feature is included with the IP; there is no separate platform fee. What you can do before paying is book a demo: twenty minutes, and we go through the engine, the copy factors and the trade log against the setup you actually have. There is no lock-in: the shortest commitment is one 30-day period, and releasing an address stops its renewals. Your wallet balance is non-refundable and non-transferable, as the refund policy sets out.

Question 6

Which brokers work with QuantGrid today?

Accepted Answer

Three brokers are live in production: Zerodha (Kite Connect v3), Angel One (SmartAPI) and FYERS (API v3). Any of them can act as a master, as a child, or as both in different relationships at the same time. Groww, Upstox and Dhan are in development and are not usable yet, so do not plan around them. Every live broker runs on the same replication engine, the same duplicate-order protection and the same audit trail.

Question 7

When will Groww, Upstox and Dhan be supported?

Accepted Answer

Those adapters are being built against Groww Trading API, Upstox API v3 and DhanHQ v2. We do not publish a go-live date, because broker API approvals are not ours to schedule and a date we miss is worse for you than no date at all. Tell us which broker you need on the contact form and we will email you in the week it goes live, not before. Until then, treat Groww, Upstox and Dhan as unsupported.

Question 8

Can a master on one broker drive a child on a different broker?

Accepted Answer

Yes, and it is the normal case rather than an edge case. A Zerodha master can drive an Angel One or FYERS child, and every other combination of the live brokers works too. QuantGrid normalises each broker's order events into one internal format, then translates on the way out: NSE:RELIANCE on Zerodha becomes NSE:RELIANCE-EQ on FYERS, and a Zerodha MIS order becomes a FYERS INTRADAY order. You do not maintain a symbol map yourself.

Question 9

How many child accounts can I link, and can one account be both a master and a child?

Accepted Answer

There is no account limit and no software fee that grows with the number of accounts: run two children or twenty, within accounts you are entitled to operate. Each broker account you connect does need its own dedicated static IP, ₹499 plus GST per 30 days for IPv6 or ₹799 plus GST for IPv4, so adding an account adds one IP to the bill and nothing else. An account can be a master in one relationship and a child in another, which is how chained setups are built, but an account can never copy from itself. Each child carries its own copy factor, its own lot size and its own maximum quantity, so no two children need to be sized alike.

Question 10

My broker session expires every day. Does replication stop?

Accepted Answer

Broker API sessions are valid for a single trading day by design, and none of the three live brokers offers a silent refresh. QuantGrid holds the session for the whole day and prompts you to re-authorise once it lapses, which is a broker login that takes well under a minute per account. Telegram alerts fire the moment a session or a socket drops, so you find out from us rather than from a trade that never appeared. Re-authorising in the morning is the one recurring manual step in the product.

Question 11

Which orders does QuantGrid replicate?

Accepted Answer

Orders placed on the master account replicate, within one scope: equity and F&O on NSE, BSE, NFO and BFO, across the product types your broker supports (CNC, MIS and NRML on Zerodha, and their equivalents elsewhere). Side, order type, price and product are carried across, with quantity resized per child. Orders placed directly inside a child account are written to the audit log but never trigger further replication, so nothing loops. Replication follows order flow, not holdings: linking an account does not copy positions that were already sitting there.

Question 12

Do you support MCX commodities or currency derivatives?

Accepted Answer

No. QuantGrid replicates equity and F&O orders on NSE, BSE, NFO and BFO. Commodities (MCX) and currency (CDS and BCD) are outside that scope and are never replicated. The engine checks the exchange before it looks at any of your settings, so an order outside those four is recorded in the audit log as skipped, with the exchange as the reason, and no child order is placed for it. If commodities or currency are why you are here, this is the wrong tool and you should know that before you pay rather than after.

Question 13

What happens when a master order fills in several parts?

Accepted Answer

Every event for a master order is tracked, and each child order is derived from the increase in filled quantity since the previous event rather than from the running total. A master order that fills 100, then 150, then 250 produces child orders sized against 100, 150 and 250, never against 500 twice. The tracker is shared between the WebSocket feed and the polling fallback, so the same fill arriving from two sources is acted on once. Every event is recorded, including the ones that correctly resulted in no action.

Question 14

How is the quantity for a child order calculated?

Accepted Answer

Child quantity is the replicated master quantity multiplied by the copy factor you set for that child, floored to a whole lot, then capped by the maximum quantity you set for that account. A master order of 50 with a copy factor of 0.5 becomes 25 on the child; the same order with a cap of 20 becomes 20. If the result comes out below one lot it is zero, and the job is recorded as skipped with the reason rather than sent to the broker. Copy factor, lot size and cap are all per relationship, so one master can feed differently sized children.

Question 15

How are F&O lot sizes handled, and why does rounding always go down?

Accepted Answer

You set the lot size on each copy relationship and every computed quantity is floored to a whole multiple of it. Rounding goes down and never up for two reasons: exchanges reject any derivatives quantity that is not a whole multiple of the lot size, and rounding up would put on more size than your copy factor asked for. A relationship with no lot size configured has no lot constraint applied. Because quantities are computed per fill event, a master order that fills in several chunks floors each chunk, so a child can finish marginally under the multiplied total.

Question 16

What happens if a child order is rejected or the child account is short on margin?

Accepted Answer

The broker's rejection is recorded against that child order with the broker's own reason text, and a Telegram alert goes out immediately. The other children are unaffected: one rejection does not halt the rest of the fan-out. QuantGrid will not quietly resize an order to fit the available margin, because trading a size you never configured is worse than not trading. Keeping each child funded for the size its copy factor implies is your responsibility, and the trade log shows you every rejection so shortfalls are visible the same day.

Question 17

If I modify or cancel the order on my master account, does the child follow?

Accepted Answer

Yes. A cancel on the master propagates to the child orders it produced, and a modification propagates as a modification, both driven from the same event stream that drives replication. You also have square-off and cancel controls that act across every linked account at once, which is what you want when something has gone wrong and you need out quickly. Anything already traded is a position: it can only be closed by a new order, not by cancelling the original.

Question 18

What is the dedicated static IP, and why does every broker account need one?

Accepted Answer

SEBI requires broker API access to come from a whitelisted static IP, so every broker account you connect to QuantGrid is issued its own static address that only that account's broker traffic leaves from. Shared or rotating cloud addresses are exactly what gets an API key flagged, rate-limited or blocked; a fixed address you hand to your broker keeps your API activity identifiable as yours and never mixed with a stranger's. The address is the one thing you pay for, ₹499 plus GST per broker account per 30 days for IPv6 or ₹799 plus GST for IPv4, with every platform feature included, because it is a real reserved piece of infrastructure. It is the piece most copy tools skip, and it is the first thing we built.

Question 19

IPv4 or IPv6: which one do I need?

Accepted Answer

They are priced separately: IPv6 is ₹499 plus GST per broker account per 30 days, and IPv4 is ₹799 plus GST, because IPv4 addresses are the scarcer resource. IPv4 is still the common case and the safe default if you are unsure; IPv6 is the lower price where your broker's API accepts it. We deliberately do not publish a list of which brokers accept IPv6, because that is a third-party fact that changes without notice: ask us on the contact form and we will check your specific broker and issue the right address type before you whitelist anything.

Question 20

Is my static IP shared with anyone else?

Accepted Answer

No. Each address is reserved to one broker account alone. It is not a shared pool, not a NAT gateway sitting in front of several customers, and not a rotating egress range. That is precisely why the IP is the thing you pay for: you are paying for an address nobody else uses, deducted from your wallet balance from the day it is issued, and it is why the fee applies per broker account rather than being buried in a tier table.

Question 21

If I switch between IPv4 and IPv6, does my IP address change?

Accepted Answer

Yes. There is no switching fee, but the two families are priced separately (₹499 plus GST per 30 days for IPv6, ₹799 plus GST for IPv4), so the amount deducted at your next renewal changes with the family. Moving from one type to the other issues a different address, so you will need to update the whitelist entry at your broker before your next trading day. We schedule the change outside the trading window, while the platform is offline anyway, and confirm the new address to you in writing first. Nothing else moves: your relationships, copy factors and logs are untouched.

Question 22

Does QuantGrid run outside market hours, and can I place after-market (AMO) orders?

Accepted Answer

No, and this is worth knowing before you pay rather than after. QuantGrid runs from 8:00 AM to 5:00 PM IST on NSE and BSE trading days. Outside those hours, and at weekends and exchange holidays, the platform is taken offline for maintenance and to keep running costs down. Place your orders while the platform is up. An order placed on the master account outside the hours above, including an after-market (AMO) order, is not replicated at all: it is already on the order book by the time the engine starts, so it is treated as history rather than as a new order, and a later fill on it does not replicate either. The reason it behaves that way is the startup sequence: when the engine comes up it reads the master's order book and records everything already sitting on it as seen, so that starting mid-session does not mirror a whole trading day into your child accounts. There is no third state between new and already seen, so an order the engine did not watch arrive stays history for the rest of its life.

Question 23

What happens if the broker WebSocket drops during market hours?

Accepted Answer

Replication continues. The engine reads master orders from the broker WebSocket because it is the fastest source, and automatically falls back to polling the broker's order book on a few-second cycle whenever that socket is not connected. Both paths feed the same processing logic and share the same duplicate protection, so a handover mid-session cannot double an order or skip one. You get a Telegram alert when a socket drops and again when it recovers.

Question 24

What does the 99.9% uptime SLA cover?

Accepted Answer

It covers the QuantGrid replication service during NSE and BSE market hours, and it is measured over those hours rather than over the calendar month. QuantGrid runs from 8:00 AM to 5:00 PM IST on NSE and BSE trading days. Outside those hours, and at weekends and exchange holidays, the platform is taken offline for maintenance and to keep running costs down. Those scheduled hours are not downtime and are not counted against the commitment: promising 99.9% of a whole month would be promising uptime through hours the service is deliberately switched off. Inside the window the SLA still does not cover your broker's API, your broker's connectivity to the exchange, or a session you did not re-authorise, because none of those are ours to control. Scheduled maintenance and live incidents are published on the status page, and the SLA is a statement about service availability, never about the outcome of any trade.

Question 25

Could the same child order be placed twice?

Accepted Answer

Three independent layers stand between an event and a broker: a marker key that records an order as already replicated, a distributed lock so only one worker can act on a given account and symbol at a time, and a unique database constraint that refuses a duplicate even if the first two were somehow passed. A retry, a reconnect, the WebSocket and the poller both seeing the same fill, or a repeated broker event all resolve to a single child order. The layers are deliberately independent, so one of them failing does not open the gate.

Question 26

What is recorded in the audit log?

Accepted Answer

Every order event received from a broker, every decision the engine took on it (replicated, skipped, capped or rejected), the quantity it computed, and the broker's raw response, each with a timestamp. The log is append-only and exportable, so you can reconstruct exactly what happened at 09:15:04 without asking us for help. Skipped jobs are recorded with their reason, which is what makes the question why nothing happened on a particular order answerable. The same records stream into the live trade log while the market is open.

Question 27

What will I pay, including GST?

Accepted Answer

One line item, per broker account: its dedicated static IP, with every platform feature included. IPv6 is ₹499 plus 18% GST per 30 days, which is ₹588.82 deducted, and IPv4 is ₹799 plus 18% GST, which is ₹942.82 deducted. Fees come out of a wallet balance you top up in advance (your wallet balance is money, in rupees, minimum top-up one 30-day IPv6 period, ₹588.82 including GST). A typical setup of 1 master + 2 child accounts is 3 dedicated IPv4 addresses: ₹2,828.46 per 30 days all in. There is no platform fee, no setup fee, no per-order charge and no share of anything you trade.

Question 28

How does the prepaid wallet work?

Accepted Answer

Dedicated IPs are paid for from a wallet balance you top up in advance. The balance is money, in rupees, not points or credits: top up any amount from ₹588.82 (one 30-day IPv6 period including GST) upwards. Every 30 days each address deducts its fee from the balance, and a GST invoice is issued for every top-up. Your wallet balance is non-refundable and non-transferable. If the balance cannot cover a renewal, the address stays up for a 3-day grace period and is then released. Top up whatever amount suits you: enough for one address for one period, or several periods across several addresses in one payment.

Question 29

Do you charge per child account or per order?

Accepted Answer

Neither. The software itself has no fee: every feature is included with the dedicated IP, whatever the number of linked accounts or the number of orders replicated. We do not take a percentage of turnover, a per-order fee, or a share of your trading results, and we never will: those models create an incentive to push you to trade more. The one cost is infrastructure, per broker account: each account you connect needs its own dedicated static IP, at a flat ₹499 plus GST per 30 days for IPv6 or ₹799 plus GST for IPv4, and that fee does not move with how much you trade.

Question 30

How do I stop, and what happens to my IPs when I do?

Accepted Answer

There is no subscription to cancel. Each dedicated IP renews every 30 days from your wallet balance; release an address and it simply stops renewing, with no lock-in period and no cancellation fee, and it keeps working until the end of the 30 days already paid for. If a renewal falls due and the balance cannot cover it, the address stays up for a 3-day grace period and is then released. A released address may be reassigned, so coming back later normally means a new address and a fresh whitelist entry at your broker. Anything left in your wallet stays there for future use; it is non-refundable and non-transferable, as the refund policy sets out.

Question 31

How do I pay, and do I get a GST invoice?

Accepted Answer

You top up your wallet by UPI, net banking, debit card or credit card through an Indian payment gateway: your wallet balance is money, in rupees, and you can add any amount at or above the minimum of one 30-day IPv6 period, ₹588.82 including GST. A GST tax invoice carrying our GSTIN is issued for every top-up and emailed to you, so a business customer can claim input tax credit where they are eligible; IP purchases and renewals then deduct from the balance and appear as receipts in your payment history. Send us your GSTIN and billing name before the first top-up if you need them printed on the invoice. Every price on this site is quoted before tax, with 18% GST included in the amount deducted.

Question 32

Is copy trading legal in India?

Accepted Answer

Using software to replicate your own orders across accounts you own or are authorised to operate is not itself prohibited: you are placing your own orders through your broker's official API, which is what that API exists for. What is regulated is the activity around it. Managing other people's money, giving investment advice, and selling research are all SEBI-registered activities, and carrying them on without the right registration is what creates a problem. QuantGrid is the execution tool only, and whether your particular arrangement needs a registration is a question for your own legal counsel, not for us.

Question 33

Is QuantGrid registered with SEBI?

Accepted Answer

No. QuantGrid is not registered with the Securities and Exchange Board of India in any capacity: not as an Investment Adviser, not as a Research Analyst, and not as a Portfolio Manager. It is a technology platform that automates order replication. QuantGrid never holds, receives or handles your funds or securities, which stay with your SEBI-registered broker throughout, and it never trades at its own discretion. We state this plainly on every page because a tool that blurred the line would be your problem as much as ours.

Question 34

Do you provide trading calls, tips or recommendations?

Accepted Answer

No. QuantGrid does not give investment advice, tips, calls, buy or sell recommendations, or any opinion on any security, and nothing on this website is a reason to trade anything. We do not run a master account for customers to follow and we do not introduce you to one: you choose the account you replicate from, and you set every copy factor and limit yourself. The software executes the rules you configured, and it does not evaluate whether they are good rules.

Question 35

Can I use QuantGrid to trade other people's accounts, and who is responsible for a losing trade?

Accepted Answer

You may only link accounts you are already entitled to operate. Managing money for other people, whether for a fee, a share of returns or otherwise, is a SEBI-regulated activity with its own registration requirements, and installing software does not create that entitlement: QuantGrid does not check, confer or vouch for any authorisation, and using it does not make an arrangement compliant. Responsibility for every order sits with the holder of the account it was placed in. Trading in securities carries a substantial risk of loss, and neither the copy factor you chose nor the master you chose is our decision.

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