Disclaimer

Scope of this disclaimer

This disclaimer applies to quantgrid.in, to every page on it, and to the QuantGrid software and any communication you receive from us: email, Telegram alerts, dashboards, documentation and support replies. By using the website or the software you accept it.

It is part of a set. The Terms of Service govern the contract, the risk disclosure sets out the risks of trading and of automation, the compliance page explains our regulatory posture, and the refund and cancellation policy covers billing. Where this disclaimer and the Terms address the same subject, the Terms prevail.

No advice, no SEBI registration

The following statements are exact and are not qualified anywhere else on this site:

• QuantGrid is not registered with the Securities and Exchange Board of India (SEBI) in any capacity: not as an Investment Adviser, not as a Research Analyst, and not as a Portfolio Manager.
• QuantGrid does not give investment advice, tips, calls, buy or sell recommendations, or any opinion on any security. Nothing on this website or in the product is a recommendation to trade.
• QuantGrid never holds, receives or handles your funds or securities. Money and holdings stay with your SEBI-registered broker throughout.
• QuantGrid does not manage your account or trade on your behalf at its own discretion. The software executes only the replication rules you configure, mirroring orders that you or your chosen master account originate.
• QuantGrid does not offer, promise or imply any profit, assured return or performance outcome, and does not share in your profits or losses.
• You choose your own master account, you set your own multipliers and limits, and you remain solely responsible for every order placed in your account and for every consequence of it.

Nothing on this website is a solicitation to trade any security, and nothing produced by the software should be read as an opinion on any instrument. Feature names, screenshots, latency figures and sample symbols are descriptions of software behaviour, not views on a market.

No guaranteed outcome

Tristack Technologies LLP makes no promise, express or implied, about any financial result you may experience while using QuantGrid. There is no assured return, no minimum outcome, no capital protection and no compensation for a losing trade. Trading in securities and derivatives carries substantial risk, and you can lose more than your initial capital in leveraged segments.

The claims we do make are engineering claims and we stand behind them: sub-50ms median replication latency from master fill to child order placed, 99.9% uptime measured over NSE and BSE market hours, a dedicated static IP reserved to your account alone, and three independent layers of duplicate-order protection. A fast, reliable execution path is not the same thing as a good trading outcome, and we never present it as one.

Each of those claims is made within stated limits rather than at large. QuantGrid is not a 24/7 service. QuantGrid runs from 8:00 AM to 5:00 PM IST on NSE and BSE trading days. Outside those hours, and at weekends and exchange holidays, the platform is taken offline for maintenance and to keep running costs down. The uptime commitment is measured over NSE and BSE market hours for that reason: quoting a share of the calendar month would be quoting uptime for hours the platform is deliberately switched off. Time outside 8:00 AM to 5:00 PM IST is not counted as downtime, because the service is not offered during it.

The scope is stated too, and it is narrower than every market. QuantGrid replicates equity and F&O orders on NSE, BSE, NFO and BFO. Commodities (MCX) and currency (CDS and BCD) are outside that scope and are never replicated. An order outside that scope is recorded in your audit trail as skipped, with the exchange as the reason, and nothing about it reaches a child account.

Past performance

Past performance of any strategy, any trading system, any master account or any individual trader does not indicate future results. A sequence of successful trades carries no information about the next one. Any historical figures, logs or screenshots you see anywhere, whether published by us, by a broker or by a third party, are records of what happened once and are not a projection.

QuantGrid does not publish, host, rank or verify performance records for any master account, and we ask you to treat any such record shown to you elsewhere with the scepticism it deserves.

Following a master account

Choosing a master account is entirely your decision and entirely your risk. Before you link an account, satisfy yourself about who is trading it and on what basis, and use the controls the software gives you: a conservative copy factor, a maximum-quantity cap, and the ability to pause a relationship or square off across every linked account at once.

Be aware of the regulatory position too. If someone offers to trade your account for a fee or a share of gains, or holds themselves out as giving investment advice for consideration, they may require SEBI registration in their own right. That is a matter between you and them. QuantGrid is only the software that mirrors orders you have configured it to mirror, and supplying that software is not an endorsement of anyone you point it at. The full position is on the compliance page.

Replication is not guaranteed

QuantGrid is built to replicate every eligible master order, and it is engineered for that: order updates arrive over the broker WebSocket with REST order-book polling as an automatic fallback, and duplicate protection stops a retry or a reconnect from ever placing the same child order twice. It does that while it is running, which is 8:00 AM to 5:00 PM IST on NSE and BSE trading days. We still do not guarantee that every order will replicate, or that a replicated order will execute at the same price as the master.

These are the failure modes. They are stated in full rather than buried:

Orders placed while the platform is offline

Place your orders while the platform is up. An order placed on the master account outside the hours above, including an after-market (AMO) order, is not replicated at all: it is already on the order book by the time the engine starts, so it is treated as history rather than as a new order, and a later fill on it does not replicate either.

Broker API outage or rejection

Your broker's API can go down, throttle requests or reject a child order outright. QuantGrid records the rejection and alerts you, but it cannot place an order a broker refuses to accept.

Insufficient funds or margin in the child account

A child order that needs more margin than the account holds is rejected by the broker. The master order still stands. Funding every child account for the size you have configured is your responsibility.

Exchange halt, circuit or ban

A circuit limit, a trading halt, a scrip in the F&O ban period or a market-wide suspension will block a child order regardless of what the master account did.

Session or token expiry

Broker access tokens expire, in most cases daily. If a session lapses and is not re-authorised, orders on that account will not replicate until you sign in again.

Symbol or lot mismatch

An instrument may not exist on the child account's broker, may be named differently, or may carry a different lot size or permission. Where the child quantity floors below one full lot it is recorded as a zero-quantity skip rather than sent.

Network loss

Connectivity between QuantGrid, your broker and the exchange can drop. Order updates arrive over the broker WebSocket with REST order-book polling as an automatic fallback, which covers most gaps, but no design removes network risk entirely.

Price movement between master fill and child placement

Replication is fast, not instantaneous. The market can move between the master fill and the child order reaching the exchange, so a child account can execute at a different price, or not at all if the price has left your limit.

Quantity rounding

Child quantity is floor_to_lot(master quantity x copy factor), capped by the maximum-quantity limit you set. Rounding is always down, never up, so a child position can be smaller in proportion than the multiplier suggests, and a fill that arrives in several parts floors each part independently.

Your own configuration

A wrong multiplier, a cap set too low, a paused relationship, a lot size entered incorrectly or a master account you selected by mistake will all produce exactly the outcome they describe. The software executes what is configured.

Every one of these events is written to your audit trail with a timestamp and the broker’s own response, and the ones that matter raise a Telegram alert. Reconstructing what happened is always possible. Undoing it is not. You should monitor your accounts during market hours rather than assume replication is running, and the risk disclosure explains why that assumption is the most expensive mistake an automated setup can make.

Software provided as is

To the fullest extent permitted by law, QuantGrid is provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the software will be uninterrupted or error-free, that every defect will be corrected, or that it will meet a requirement you have not agreed with us in writing.

The uptime commitment, 99.9% uptime during NSE and BSE market hours, and the service-failure remedy in the refund and cancellation policy, which is an extension of the affected address’s paid period or an adjustment to your wallet balance rather than a refund of money, are the contractual remedies for availability, and they are the only ones. Planned downtime outside 8:00 AM to 5:00 PM IST, at weekends and on exchange holidays is part of the service as described and is not a service failure. Nothing here excludes liability that cannot lawfully be excluded, including liability for fraud.

Your account, your responsibility

You are solely responsible for:

• Every order placed in your accounts, including every order the software mirrors under the rules you configured.
• The master account you choose to follow, and for stopping the relationship when you no longer want it.
• Your copy factors, maximum-quantity caps, lot sizes and product settings, and for checking them after any change.
• Funding and margin in each linked account, and for the consequences of a shortfall, including broker penalties and auction charges.
• Keeping broker sessions authorised, keeping your sign-in credentials private, and revoking API access at your broker when you stop using the service.
• Your own compliance obligations, including any that arise from operating accounts for family members or other people.
• Your tax position. QuantGrid produces trade logs, not tax advice or tax computations. Capital gains, speculative and business income treatment, advance tax, audit thresholds and GST on your own activity are matters for you and your chartered accountant.

Third parties and trademarks

QuantGrid connects to brokers through their official APIs and depends on those third-party services, on exchange systems and on public networks. We do not control them, we are not responsible for their availability, their data, their charges or their decisions, and their own terms apply to you directly as their customer.

Zerodha, Angel One, FYERS and all other broker, exchange and product names used on this site are the trademarks of their respective owners. They are used only to describe interoperability. Naming a broker does not imply that broker sponsors, endorses, certifies or is affiliated with Tristack Technologies LLP, and links to third-party documentation are provided for reference only. See the supported brokers page for what is live today and what is still in development.

Content on this website

The material on quantgrid.in is published for general information about the software. We take care to keep it accurate, but we make no representation that it is complete, current or free of error, and prices, broker support and technical details can change without notice. The figures in pricing and the broker statuses in brokers are the operative ones; anything quoted elsewhere, including in third-party articles or search results, may be out of date.

Latency, uptime and feature descriptions describe measured behaviour of the platform under normal conditions. They are not commitments about any individual order, and the median latency figure is a median, not a ceiling.

Liability

To the extent permitted by law, Tristack Technologies LLP, its directors, employees and suppliers are not liable for any trading loss, loss of profit or revenue, loss of opportunity, loss of data, or any indirect, incidental, special or consequential damage arising from your use of, or inability to use, QuantGrid, whether the claim is framed in contract, tort, statute or otherwise. The limits and the aggregate cap on our liability are set out in the Terms of Service and apply here in full.

No refund or balance adjustment is available for a trading loss in any circumstance. That is stated in the refund and cancellation policy and it is not negotiable, because we do not control trading outcomes.

Questions and updates

This disclaimer is published by Tristack Technologies LLP, the limited liability partnership that operates QuantGrid, contracts with you and invoices you. LLPIN ACP-3743, GSTIN 07AAYFT2516N1ZF. Registered office: B-35, Vinoba Kunj Apartments, Sector 9, Rohini, Delhi 110085, India.

This disclaimer is effective 6 August 2026 and may be revised. The version published on this page is the one in force, and the date at the top of the page is the date it took effect.

Ask us anything about it at legal@quantgrid.in, or reach the Grievance Officer, Devansh Dalmia, at grievance@quantgrid.in, or by telephone: call us. General questions go to support@quantgrid.in or through the contact page, Monday to Friday, 8:00 AM to 5:00 PM IST. Live platform status is at https://quantgrid.in/status.